Hi JNJ -

All SitePal are implemented in HTML5 and have been tested and verified to work on iOS and Android.

But I should add that you need to use the latest embed code from your account to gain this benefit.

If you embedded your character in your site a while ago, you may be using the (now deprecated) Flash embed code.

Some examples on our site have similarly not yet been updated and you may see a character play back in Flash. This will be cleared up soon enough.

Hope this helps

Gil

Yes - you can do so using a webview in your app.

If you want the character to be loaded locally (installed with the app) we support that model as well - but under a different license - if that's of interest to you pls send us a note to sales@sitepal.com.

Kimberly -

In what way did we fail to live up to expectations?

SitePal has been around for over 10 years, we serve thousands of customers in a growing community.

We are very proud of our product and technology and are working hard to improve it.

We try our best to help our customers any way we can - and if we missed the mark with you, I am very sorry indeed.

What did we do wrong and how can I help you?

JNJ -

This question was answered on a different thread.

Best,

Gil

Hi JNJ -

At the moment the shortest inteval is 1 sec.

I'd like to suggest for these very short audios to implement using a heuristic approach. Meaning - don't rely on our callback but implement progress based on your expected speech rate, starting at audioStarted.

While I would not suggest doing so for lengthy audios - this should work well enough for very short audios.

Also -

I saw earlier that you posted this query in a different thread - but for some reason I am unable to locate it. So I will respond here -

JNJ: Are vh_talkStarted and vh_talkEnded ALWAYS called? I am testing some code and there are instances where these callbacks do not get called at all. The code produces no errors. What might cause these functions to not be called?

GS: They should always be called when an audio sequence begins and ends.

There is another pair of call backs that is always called for each audio in the sequence, and those are vh_audioStarted and vh_audioEnded.

So the callbacks should frame the audios as in the following example -

> vh_talkStarted

>vh_audioStarted

1st audio plays

>vh_audioEnded

>vh_audioStarted

2nd audio plays

>vh_audioEnded

> vh_talkEnded

If you have encountered a case where the callbacks are not called as expected, please send us a note to support & we will look into it.

Thanx!