There is no minimum, but a higher resolution may help provide better results.

I think problems are more noticeable when the dimensions are under 1200 pixels.

Hope this helps

Luigi - we believe we have a resolution for this problem - currently scheduled to be deployed to our production servers on Monday morning. I will let you know when deployed.

Hi Mohit - 

The process is finetuned to human facial dimensions - so the extra large eyes in your design are most likely the reason for the problem.

But perhaps we can help.

The image you posted is low-resolution. Please provide a high res version, and include the top of the head (which is missing from this image) - and I will ask our production team to see what we can do with it. 

Best,

Gil

Can you post a link to your page where the problem can be seen?

And can you also provide the original image you used?

You may prefer to send the information to our support. 

Regards,

Gil

Hi Mohit - 

Please explain what you are trying to do - what do you mean by 'tag' the eyes?

Thanx

No - you do not.

The API function "dynamicResize" will resize your SitePal Scene without reloading.

Please review the technical example to see how it works.

This was designed specifically for implementing responsive design.

Thanks - this is very helpful - looking into it.

Hello Mohit!

You want the play button to play the audio - but clicking on the Avatar itself should not? 

Open "Scene Options" for your Scene - there's an option called "Play/Pause in Click". Uncheck this option.

Best,

Gil