Hello Sanjay -

All audio files must first be uploaded to your SitePal account & pre-processed. Pre-processing prepares the file for being "spoken" - by performing lipsync analysis and optimizing audio format for streaming.

We do provide upload audio API functionality with the Server API. This should allow you to first upload an audio, and then speak it with the Client API 'sayText'.

But the conjunction of these two functions may not be fast enough for realtime (you can try) - it would work best if all your audios were pre-uploaded into the account, either manually or programmatically.

Let us know if we can further advise or assist.

Regards,

Gil

The SitePal Team

Hello! 

This problem was fixed yesterday. Please try again now & if you still see a problem please send us a note to support@sitepal.com. 

Regards,

Gil

The SitePal Team

Hello Tejashwini, 

This issue has been identified and fixed. We've verified the fix on your own test page.

Please clear your browser cache before checking.

Thanks for your patience.

Regards,

Gil

Hello Tejashwini,

Engineering is looking into this issue - I will advise as soon as I have more info.

To clarify - as there are multiple issues discussed in this thread - the pending issue is the scaling of the character when the page is zoomed in/out.  

We're on it.

Regards,

Gil

Hello Tejashwini, 

This message indicates that you have not defined (or not correctly defined) a licensed domain for your page. A licensed domain is a security measure required when you use dynamic TTS (sayText or sayAI API calls) or when you turn on secure playback for the account. 

In the latter case - a licensed domain is required even for loading the character.

If you could post a link to your page, where the problem can be seen - we'll take a closer look and advise further. If you prefer not to post your page link here - please send it to support@sitepal.com.

Standing by, regards,

Gil

Hello Tejashwini,

In reviewing our example page I do not see a problem when zooming the browser. Pls see attached video

2023-02-02_5-22-20.mp4

Perhaps your page behaves differently - or I may be misunderstanding the issue. 

If your page behaves differently from what you see in the video, then please send us a link to your page (or post it here) so we can review and advise further.

Best,

Gil