Hi - 

Scenes would normally be embedded in your web page (not downloaded).

Click on the 'Publish' button to the right of the Scene in your SitePal account, to see available options. 

One of them is 'Embed in web page' - select that option to embed the Scene in your web page.

If you are interested in generating & downloading a video - that option is not available with SitePal Gold - it requires extra cost. Please send a note to support@sitepal.com to find out more.

Hope this helps,

Gil

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Ciao -

Le scene verrebbero normalmente incorporate nella tua pagina web (non scaricate).

Fai clic sul pulsante "Pubblica" a destra della scena nel tuo account SitePal per visualizzare le opzioni disponibili.

Uno di questi è "Incorpora nella pagina Web": seleziona questa opzione per incorporare la scena nella tua pagina web.

Se sei interessato a generare e scaricare un video - questa opzione non è disponibile con SitePal Gold - richiede un costo aggiuntivo. Si prega di inviare una nota a support@sitepal.com per saperne di più.

Spero che questo ti aiuti,

Gil

Folks - 

The problem has been addressed.

We are not aware of any remaining issue at this time.

If you are still experiencing any sort of problem - please let us know.

Sincere apologies for the inconvenience this has caused.

Best,

Gil

Bran - 

Problem is alleviated - and service mostly restored.

we are still working on clearing up remaining issues.

Bran - 

We're experiencing problems with TTS this morning. We're working on a solution and I hope it will not be long.

In the meantime - recorded audio is unaffected and will work just fine if that can help with your demo.

Stay tuned - will advise.

I am not sure. Mobile programming is not our primary expertise. I will ask around. 

See if you can find a workaround - it should be possible for the app to make this work.

I'm glad to hear it - thanks again for your helpful feedback which prompted this change.

Best,

Gil

Hi Bjorn -

I see your test page working as intended on my mobile device.

Please try clearing the browser cache on your device. If you still see the problem after clearing the cache, we will look into it further. 

Let me know,

Gil

Hi Bjorn - 

We have made a couple of changes to playback behavior on mobile devices - 

1. play button is now always visible - no need to touch the character.

2. when you click/touch the play button, audio should play. A further (second) click is not necessary.

No changes were made to behavior within desktop browsers.

Please take a look.

Regarding your points noted above - 

A. Your referring to using a web-view within a native code app. I believe that under those circumstances the app is free from browser constraints and can do as it pleases.

B. That's right - in the example you provided, these are different pages. In each page (not domain) the browser enforces this restriction. Not our choice - and the issue is not specific to SitePal.

C. As noted - this has been resolved. Suggest you clear the mobile browser cache before trying again.

Hope this helps - would love to hear your feedback.

Best,

Gil