Hello Maggi!

That does not sound quite right. Yes - Bronze is limited.

But it does allow you to select from a large collection of models (hundreds), including all our built-in 3D models, and customize them, to the extent possible with accessories.

It also allows you to record your own voice, or upload recorded audio from your computer for the character to speak.

You may publish and embed your character freely - no publish option is blocked; and you can create multiple Scenes to embed on multiple pages of your site, each one different from the other.

If you are having a problem with any of these features - we are here to help, and please ask me, or contact our support via the support page.

You are right in pointing out that the Photoface feature (to create your own character from a photo) is unavailable in Bronze. It is an advanced feature reserved for the Gold plan or higher. But that still leaves you plenty that you can do.

Hope this helps,

Gil

The SitePal Team

Hello!

Can you please send  note to support with more info to allow us to take a closer look?

I assume from your description that you are using the Photoface 3D feature to create your own model from a photo?

Please send us the photo, and include a screenshot of the result you are seeing where the left eyelid problem is visible.

We'll see what we can do.

Thanx!

Gil

Hi Maggi - 

Why do you need to post your tax information?  We generally do not require it - except for the SitePal Affiliate program (where we need it to make payments to you)

Please email the information to billing@oddcast.com.

The SitePal product is developed, owned and operated by Oddcast Inc - a US company based in NYC.

Our address is - 

34 w 27th St NY NY 10001 

USA

Hope this helps - please let me know if I can be of any help.

Best,

Gil

Hello!

Just to let you know this issue has not been forgotten - our team is working on it.

We are looking to adapt an embedding technique that will work for Angular and other similar JS frameworks (eg React).

If you need your free trial extended while this is being investigated - we will be happy to do so. Send us a note to support@sitepal.com.

Thanks for your patience.

Gil

AC_VHost_Embed (accountID, height, width, bgcolor, firstslide, controls, ss, sl, transparent, minimal, embedId, version);

firstslide - only relevant to Avatar Studio, for SitePal always use 1.

controls - display playback controls (this is documented in embed wizard)

sl -only relevant to Avatar Studio, for SitePal always use 0.

version - use 0 for current version of the embed code.

If you want to keep the character on the page, but prevent it from speaking each time, that can be controlled from the Scene Attributes - for each Scene in your SitePal account there is an "Attributes" icon (shaped as a gear wheel) - click on it, and at the top you'll see 'play on load' options. 

You can uncheck play on load, or set it to play infrequently (once per day, week, month etc).

If you want to remove the SitePal character from your page, you need to edit the page and remove the SitePal embed code.

I hope I answered your question.

Regards

Gil